Terms and Conditions

Terms and Conditions

Product Photography. Say Cheese! We create replicas of client orders to photograph these pretty sweet lookin' sweets. If you do not want your cookies in the spotlight, please let me know at the time you place your order. Secrets are safe with me.

Copycats. I absolutely WILL NOT copy another cookier's work. So please, don't ask. If you really want the "exact same cookies", sorry, I'm not the cookier for you.

Pictures are worth a thousand words. But they're not always accurate. Colors and lighting in photos may be slightly different than what you end up with. Also - cookies in photos may not be true to size! (which is a bummer, I'd frankly love to eat an 8.5x11” cookie)

Eenie Meenie Order Minimums. (that didn't rhyme - I'm a baker not a poet). I require a minimum order of one dozen! Need fewer? Stay tuned for a popup shop announced on my Instagram or Facebook page!

Payment due. You pay, I bake! Payment is required upfront so that I can source your cute cutters, spectacular sprinkles, and perfect packaging. Your payment reserves your pick-up date too! Win-win for all of us!

No show = no cookies. These cookies are best enjoyed fresh! Not showing up to the agreed-upon pickup time forfeits your order. But take heart - we'll donate to a family in need. Need to reschedule your order? Please reach out 7 days prior to your pickup time.

Refunds. I can offer refunds up to 24 hours after the payment is accepted. Unfortunately, after that time, I cannot offer refunds as your cutter order and supplies have likely already been placed. But the good news - you get the cookies!

Delivery Clause. All orders are pick-up only. 

Pickup Dates and Times. Pick-up times are set upon ordering. This is because other customers need their cookie fix too, so please,  put that cookie pickup in your calendar!

Change Cutoff. Decisions are tough! But we're here to help. Order changes can be made until 7 days from the pick-up date. After that, all change requests will be under consideration and a fee will apply.

Inspiration. Thanks a ton for bringing those inspo pictures! They're just that - inspiring. But your cookies will not be perfect replicas - we'll always try to keep the vibe in mind though.

In a hurry? While I can't accommodate all last-minute orders, I will make my best effort to help with last-minute orders. Orders placed with a turnaround time of under 7 days will require a rush fee of $25

Price Adjustments. All prices on my website are subject to change. Prices are often dictated by ingredients costs. I'm always trying to provide the best-tasting cookies to my clients. This also means I can't honor old pricing (because the local grocery store won't honor their old flour prices - darn it).

It's All Yours Now. Once you pick up your order (thanks again, by the way), what happens to your cookies, cocoa bombs, and car doors (I hate door dings) is all on you! Keep 'em safe, keep 'em cool, and keep 'em away from the parking lot cart returns.

Ship Shape! As much as I'd love to hand-deliver each and every batch - unfortunately, I often need the help of USPS. I do my best to package these cookies for a rough ride, but broken cookies are a possibility and a non-refundable risk you take when placing a shipped order. Also - while I ship Priority, I can't guarantee that "rain sleet snow or hail" won't delay your order. Refunds can't be offered - but know that they're on their way. Once tracking information is provided, claims for lost orders can be placed with USPS.

No Ghosts (I'm easily spooked).  To get your order juuust right, I'll need you to reply to my messages within 24 hours - otherwise, I may just have to wing it (I'm good at wiggin' it - just ask my eyeliner). Questions for me? Please give me about 24 hours to reply - I'm usually covered in dough.

Achoo! Allergies? Baked goods are often made with foods that can be known allergens. This has been made in a home kitchen. Our kitchen is not nut free, egg free, dairy free, gluten free. Boring disclaimer, but we have to say it per the law. *tips cowboy hat* *straightens Sheriff pin*

In Sickness and in Health. While death will never do us part, you're consuming food and with the consumption of anything (including that bottle of wine last night), there are inherent risks. Choking hazards, food illnesses, and allergic reactions are possibilities - albeit, hopefully far-reaching.

Pay means Yay. Once you've submitted (awesome) payment for your (awesome) order because you're awesome, you're accepting the above terms. Which is awesome because my cookies are awesome.